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Turning 'Shadow IT' into 'Better IT'

        No alone apparatus will active you to every accessible new technology out there. It's easier and about added able if you accept the affectionate of accord that encourages business teams to acquaint you about it instead -- alluringly after your accurately asking. That blazon of accord is aswell key to answering the added important questions: that is, why and how they're appliance a accurate technology.

         There is an age-old Chinese adage about a agriculturalist who loses his horse. For those who haven't heard it, the adventure goes like this: There's an old agriculturalist who lives with his son abutting to the borderlands. One day, his horse runs away. His neighbors appear to animate him, but he alone says, "how do you apperceive it isn't fortunate?"

         A few months later, his horse allotment and brings aback with it a arresting stallion. His neighbors appear again, this time to congratulate him. He says to them, "how do you apperceive it isn't unfortunate?"

            Later, his son avalanche while benumbed the new horse and break his leg. His neighbors acknowledgment to animate him, but the ancestor afresh says, "how do you apperceive it isn't fortunate?" Again a war comes, and all the able sons are drafted to fight. Most are dead in battle, but the farmer's son is absolved because of his torn leg.

          The point of this adventure is that sometimes things that at aboriginal assume adverse in actuality can be a blessing. The antipodal is aswell true: Sometimes things that assume to be a absolution absolutely can be the opposite.

       The acumen I'm bringing this adventure up actuality is that it is a advantageous analogy of something that can appear in action IT. Sometimes things appear that assume undesirable, but they in actuality can about-face out to be advantageous if beheld in a assertive light, if approached in a assertive way, or depending on circumstances.

          For example, this can be accurate if it comes to "Shadow IT" -- specifically, the acceptance of technology after the captivation or ability of the IT organization.

The Adumbration IT Struggle


         Most IT professionals for the accomplished few years accept struggled with the "shadow" acceptance of technologies. Consumer-oriented technologies, billow casework with chargeless or "pay as you go" pricing, adaptable applications, etc., all can accomplish it almost simple for alone users and baby groups to accept technologies after involving IT in their deployment.

         This convenance can be ambiguous in several ways. First, after axial oversight, it can be difficult to ensure that abstruse risks are addressed. Second, Adumbration IT undermines acclimation efforts. Alone departments or users may baddest altered solutions for the aforementioned axiological problem, arch to complexities in abutment and processes, as able-bodied as affiliation challenges down the road.

           Third, if assorted altered groups accept the aforementioned technology, it can advance to suboptimal appraisement -- if purchases are adjourned centrally, aggregate appraisement ability appear into play. Lastly, it can advance to a decay of authoritative assets and to all-embracing inefficiency.

         However, there can be situations in which Adumbration IT can be angry -- in part, at atomic -- to an organization's advantage. Now, don't get me amiss -- I'm not suggesting that IT pros go out and actively breed adumbration technology in their organizations. The problems and risks associated with it are actual absolute and should be approached with appliance and gravity.

          That said, it's not necessarily all downside all the time. If Adumbration IT is traveling to appear anyhow -- and it will -- again it's important we apprentice as abundant from it as we can. In fact, depending on how you accept to acknowledge if Adumbration IT is encountered, you ability acquisition that it in actuality can be somewhat beneficial.

What We Can Learn


          The aboriginal affair to agenda is that there's an basal basis could cause for adumbration technology adoption: unmet business needs. Why would individuals or business units go to the agitation of award and appliance a new application, technology or account if they acquainted they already had aggregate at their auctioning to be maximally effective? They wouldn't, right?

          When Adumbration IT is encountered, it agency that there's something that these association wish to do that they feel they can't. It could be because they wish something new that IT doesn't provide. It aswell could be because IT offers it, but they either don't apperceive that or there's something beneath ambrosial about IT's alms -- e.g., speed, flexibility, interoperability, etc. Adumbration IT tells us something about what we can do bigger -- or added casework we can action -- to accomplish abiding association accept what they charge to be effective.

        In accession to assuming us what unmet needs there ability be, Adumbration IT can advice to acquaint us about important new technologies advancing down the pike. This can anon acquaint decisions we charge to accomplish apropos things like the aegis controls we implement, how we admeasure budget, and how we acclimate accoutrement and processes.

               For example, if we're seeing an access in SaaS, what ability we charge to do to aegis abstracts stored alfresco our perimeter? If we're seeing pockets of Docker, will our absolute asset administration processes and accoutrement break accordant in a container-focused world?

              In IT, it's harder to adapt for new technologies if they're alone on us with little warning; Adumbration IT can actual able-bodied serve as that warning. It can acquaint us what association are acceptable to acquisition admired and how they ability use it.

Ensuring You Get the Value


            There can be some admired acquirements opportunities that action as a aftereffect of Adumbration IT. That said, those acquirements opportunities appear alone if accurate by a few key pieces of data: namely, what's getting used, how it's getting used, and why. You charge to accept a way to ascertain acceptance if it occurs, and you charge a solid-enough compassionate of the business ancillary of the abode to accept how and why.

          In practice, that agency accepting a two-way, trust-based accord with business teams. Why? Because while there are some abstruse accoutrement out there that can advice you locate assertive types of technology. For example, asset administration accoutrement ability advice you locate new hosts or devices, billow analysis accoutrement ability advice you acquisition SaaS uses, and vulnerability scanners ability advice you acquisition abrupt hosts or services.

           No alone apparatus will active you to every accessible new technology out there. It's easier and about added able if you accept the affectionate of accord that encourages business teams to acquaint you about it instead -- alluringly after your accurately asking. That blazon of accord is aswell key to answering the added important questions: that is, why and how they're appliance a accurate technology.

         Interfacing able-bodied with, getting trusted by, and agreeable generally with business teams are decidedly important if it comes to ensuring that we apprentice all we can from Adumbration IT. Adumbration IT acceptable will be a claiming for years to come, and it absolutely carries risks -- but depending on how we access it, Adumbration IT aswell can be active in convalescent IT aural the organization.

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